Refund policy

Return Policy

Because all items are custom-made (printed/produced specifically for each customer), we do not accept returns, refunds, or exchanges once an order is finalized.

An order is considered finalized when the customer submits the order and/or approves the final details (such as artwork, sizes, colors, quantities, and placement), and production begins.

Non-returnable situations include (but are not limited to):

 

• Incorrect size selection by the customer

• Color, style, or fit preferences

• Customer-supplied artwork issues (low resolution, spelling, design choices) that were approved

• Changes of mind after finalization

 

Exceptions (we’ll make it right):

If your item arrives misprinted, damaged, defective, or not matching the approved order details, contact us within 3 days of delivery with your order number and photos. If verified, we will replace, reprint, or correct the issue.